Dynacomunication Sdn. Bhd

13 Jalan Desa 2/2, Desa Aman Puri, 52100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Sony Ericsson Stores & Service Centres

Dynacommunications Sdn Bhd is established in March 1998 with the aim of introducing professionalism in the highly competitive cellular retail market in Malaysia. From a humble beginning of less than 10 people and revenue of five million Ringgit in 1998, the Company today employs more than 60 people with revenues in excess of 30 million Ringgit.

Today ahead of the competitive pack, the Company recognizes the importance of professional selling and after sales service to capture a niche market instead of joining the pack and cutting each other’s throat to stay alive. With this philosophy, the Company embarked on a master plan with the following key points for improvement:

Establishing profit centers
Highly trained sales personnel
Highly trained service personnel
Effective and prompt after sales service
Reputable and reliable warranty
Enhanced cooperation with Distributors and Manufacturers
Enhanced cooperation with Operators

DYNACOM today has 11 telecommunication showrooms and 4 service and repair centers in the following major shopping malls around Klang Valley which are in KLCC, Mid Valley Megamall, The Garden, 1 Utama, Sunway Pyramid, Tesco Puchong and Jusco Bukit Tinggi. Besides, the Company has three subsidiaries which are D@Mobile, DYNATALK and Dr. Mobile Clinic that wholly owned by DYNACOM.

It is typically involved in sales of mobile phone and mobile service industry. At DYNACOM point of view, the Company believes that the personalized services can cater the needs of the individual clientele and coupled with Company philosophy that Sales and Marketing is the catalyst for growth.

DYNACOM mission is to be the leader of telecommunications solution providers which providing an efficient and effective service through excellent customer care and personalized service. Besides, the Company’s goal is to build a culture that creates an atmosphere in which every transaction is a quality experience that having a satisfaction results for both customer and company.